Entrust SD260

1. Unboxing

This video will explain what accessories and items will be found in your SD260 printer box.

Please follow along to ensure that you have all the neccessary accessories for setting up your printer.

NB: please have someone to help you remove your printer when taking it out the box so you do not drop and damage the printer. It is very difficult to take out so we advise that you have someone to help.

2. Set up your printer

This video will explain how you set up your SD260 Entrust printer.

Please follow along to see how to insert your colour ribbon into the printer and wait for your printer to power on with your cable cord.

All the accessories will be available in your box to set up your printer accordingly.

It is important that you set up your printer before powering it on.

3. Installation via USB

This video will explain how to set up your SD260 Entrust printer by connecting your PC to your printer via USB.

Follow along in this video to see how you set up your USB installation and follow the prompts on Entrust to print your cards.

4. Installation via network IP address

This video will explain how to install your SD260 Entrust printer on your PC via a network cable and IP address.

Follow along in this video to see how to get your IP address before printing your sample cards.

5. How to load your ISO / Mag-stripe cards

This video will explain how to position and load your ISO chip and magnetic stripe cards correctly into your SD260 input hopper.

This is important so that you do not print over it and so that it does not damage the printhead.

NB: please separate the cards before placing them into the input hopper as they may stick together.

6. Inserting a cleaning card

This video will explain how to insert a cleaning card into your SD260 printer.

Cleaning cards are inserted when error 172 is displayed on the LCD message. NB: please wear gloves while handling the printer and the cleaning card so as not to remove any oils or dirt from your hands.

Cleaning cards are normally inserted when your printhead is damaged or after 250 cards have been inserted into the printer and the quality of the cards have degraded.

7. Removing a card jam

This video will explain how to remove a card jam on your SD260 printer.

Follow along to see how to carefully remove your jammed card. NB: please wear gloves when removing the card and please be patient it may be a fidgety process.

Error 199 will display to show that there is a card problem. Follow our steps to safely remove your card. ONLY then may you continue printing your cards.

8. Repairing a broken ribbon

This video will explain how to repair a broken ribbon on your SD260 printer when the ribbon snaps or tears.

Error 109 will display on the LCD panel to relate that the ribbon is broken. Amber flashing user button and print ribbon button will display this.

Follow our video to see how to repair your ribbon and re-use it. Please wear gloves when handling your ribbon so that you do not transfer any oils or dirt from your hands onto your card. Which may affect the quality of your card.

9. Printing a test card

This video will explain how to print a test card on your Entrust SD260 printer.

Follow along on the LCD panel to print your test card. You may have to print a few test cards before the quality of the print is rich and vibrant. Please have a few test cards handy for this to ensure that you have the best quality card.

10. Cleaning your printhead

This video will explain how to clean your printhead for your Entrust SD260 printer.

It is important to clean your printhead when it is damaged, the printhead is replaced or damaged by oils and dirt.

NB: please wear gloves while doing this so as not to contaminate the printhead.

You may print a sample card after the exercise is completed to see the quality of printing.

11. Microsoft office tutorial – printing cards

This video will explain how you can print cards off your SD260 printer using Microsoft word.

Follow these steps to see how easy it is to set up your printer properties in word and print off the software within minutes.

Please remember to wear your gloves so that you do not transfer any oils or dirt from your hands onto your cards.

12. ID works tutorial – printing cards

This video will explain how you can design and print your personalized cards from ID works software onto your SD260 printer.

Follow along to see how easy it is to print from your home or office.

13. Before shutting down

14. What to do if your cover was open during print

Entrust SD160

1. Unboxing your SD160

In this video, we will show you what comes with your SD160. Please follow along to make sure you have all of these accessories necessary to set up your printer.

NB: carefully remove your printer or have someone to help you so that you do not drop or damage it.

2. Setting up your SD160

This video will explain how you can set up your printer before printing your cards.

Please follow these steps before powering on your printer and printing your cards.

3. Installation via USB

This video will explain how you install your SD series (SD160 or SD260) by connecting your printer to your PC via a USB.

Follow along in this video to see how you can easily set up your printer via a USB connection to your PC.

4. Installation via network IP address

This video will explain how to install your Entrust SD printer on your PC with a network cable and an IP address.

Follow along with us to set up your printer on your PC before you print your cards.

This is a simple and easy process to install your printer.

5. How to load cards into your printer

This video will explain how to load your cards into the SD series (SD160 / SD260) Entrust printer.

Follow along to see how to load your ISO chip cards and your magnetic strip cards correctly into the input hopper.

Please wear gloves when handling the cards so as not to put any dirt or oils on the cards.

This is important so that your cards are printed properly with no errors.

6. How to print a test card

This video will explain how to print a test card on your SD series (SD160 / SD260).

Follow along in this video on the steps to print a test card. You may have to print a few cards before the card quality is to your standards. This is because the print ribbon still needs to warm up the colours to print on your card.

Please be patient with your printer.

7. Removing a card jam

This video will explain how to remove your card if it is jammed in your SD Entrust card printer (SD160 & SD260).

Follow the steps to see how to carefully remove a jammed card without damaging the printhead. Only once you have removed the card may you continue printing.

Please be patient with your card printer. It may be a bit fidgety to remove the jammed card.

8. Repairing a broken ribbon

This video will explain how to repair a broken ribbon if your ribbon has snapped in your SD Entrust card printer (SD160 & SD260).

Follow the steps to see how to carefully repair your snapped ribbon and re-use it.

Please use gloves when handling your ribbon as it may be difficult to handle. You do not want to get dirt or oils onto the ribbon when printing as this will transfer onto your card and affect the quality of the card.

9. Inserting a cleaning card

This video will explain how to insert a cleaning card into your SD series Entrust printers (SD160 & SD260).

Cleaning cards are normally inserted when your printhead is damaged or after 250 card have been printed and the quality of your card diminishes.

Cleaning cards clean your card printer and prevent your card quality from diminishing.

10. Cleaning your printhead

This video will explain how to clean your printhead on your Entrust SD printer (SD160 & SD260).

It is important to clean your printhead when it has been damaged, when the printhead is replaced or it is touched by oils or dirt.

Please wear gloves while doing this so you do not contaminate the clean printhead.

11. Printing cards – Microsoft word

This video will explain how to print your cards off Microsoft word with your SD Entrust printers (SD160 & SD260).

This is a simple video showing you how to print your cards off Microsoft word. Follow these steps to set up your printer properties to print off your PC onto the card printer.

Please remember to handle your cards with gloves so that no dirt or oil contaminates are spread.

12. Printing cards – ID works

This video will explain how you can design and print your card from your PC and onto your Entrust card printer (SD160 & SD260).

This is an easy software to follow and you can design your personalized cards (be it ID corporate for your employees or university student cards etc).

Please follow along with us to see how simple it is to print a card from your own desktop either from home or at your office.

13. Truecredential tutorial

This video will explain how to use the Entrusts Truecredential software.

This software will allow you to design, create workflows and print your own cards.

Follow along in this tutorial to see how Truecredential works with layers.

You will be shown how to design both the front side and the backside of the card.

14. What to do if printer cover was open during printing?

This image will show you what to do if you left your print cover open whilst printing.

This may damage your printhead so please follow the steps below to prevent this from occurring.

Entrust SD460

1. Assembling your printer

This video shows you how to assemble your SD460 Entrust printer.

Follow the steps to ensure that you connect your printer to the network cable and power both the top card printer & bottom lamination printer.

Although this video does not show someone handling the printer with gloves. It is preferred to handle it with gloves to prevent oils and dirt from contaminating the printer.

2. How to insert your lamination module

This video shows you how to insert your lamination module into your Entrust printer SD460.

This adds extra security features to your card and allows your business to be safe and secure from outsiders wanting to enter your premises illegally.

The lamination adds an extra layer to your card on the front or the back depending on what information you want to secure.

3. How to activate the lamination module on your PC

This video will explain how to activate the lamination module on the SD460 Entrust printer.

This applies a custom-designed laminate film over the card to provide extra security measurements for your company.

Follow the steps to activate this on your PC so that it is connected and activated properly before you print.

4. How to activate tactile impression on your PC before you print your cards

This video will show you how to activate tactile impression on your SD460 Entrust printer from your PC before you print your cards.

This is an extra layer of security to deter counterfeiting.

Tactile impression keeps your information safe and secure.

5. What to do if your lamination strip snaps

In this video, we will show you how to repair a snapped laminator strip on the Entrust printer SD460.

The lamination module may snap if the temperature is too high or you play with your printer manager settings.

Cation: please refrain from playing with your printer manager settings and go to your supervisor if you are uncertain of what to do.

6. Clearing card jam from the lamination module

This video explains how to remove a card jam from the lamination module of Entrusts printers SD460.

You will mainly have a card jam in the first lamination module (L1) as you are only laminating one side of your card and thus ONLY using L1.

Important: follow these simple steps to remove your card and ONLY then may you continue printing.

7. Repairing a snapped ribbon on your card printer

This video will explain what to do when your ribbon on your SD460 Entrust snaps or tears.

This is a common phenomenon when your printhead temperature is too high and you have changed the printer manager settings.

Follow these simple steps to stick the two ribbons back together again and continue printing on your card printer.

Caution: please contact your supervisor if the ribbon continually snaps after fixing it so that he/she can assist you. If you are unable to fix the problem contact us for support and assistance and we will be happy to help.

8. Replacing the cleaning sleeve in your card printer

This video will explain when you need to replace your cleaning sleeve for our SD460 Entrust printer and how you replace it.

Follow these simple steps to ensure that you are cleaning your printer properly and removing it when the cleaning sleeve is no longer sticky.

9. How to clean the laminator head

This video explains how to clean your laminator head on your SD460 Entrust printer.

Follow these steps to know when your laminator’s head needs to be cleaned and how to clean it gently.

You will mainly need to clean L1 as this is the laminator head you use the most when printing your cards.

10. Inserting a cleaning card into your card printer

This video will explain how to insert a cleaning card into your top printer Entrust SD460 (card printer).

Follow the simple steps to know when a cleaning card is needed and what errors display to tell you that a cleaning card is needed.

11. How to clear a card jam from the card printer

This video will explain what to do if there is a card jam in the Entrust card printer SD460.

Follow the simple steps to know that the card has jammed.

Only once you’ve remove the card jam you can continue printing.

12. How to insert a cleaning card for the lamination module

This video will explain how you load a cleaning card into the lamination module for the SD460 Entrust printer.

These simple steps will allow you to clean your printer and increase the quality of your cards by removing unnecessary dust particles.

Remember to use gloves when handling the cards. Error number 172 will come up, prompting you to insert a cleaning card.

13. What to do if your printer only laminates half of the card?

This image will explain what to do when your printer only laminates half of your card.

This is a temperature issue and is nothing you can do to fix it.

Please advise your supervisor and then contact us immediately.

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